Refund policy

RETURN, REPLACEMENT & REFUND POLICY

Because industrial plastic crates, heavy-duty dustbins, and insulated ice boxes are bulky utility items, please verify exact product dimensions (in mm) and liter capacity on the product page before ordering.

1. Transit Damage or Wrong Item (100% Free Replacement):
• In the rare event that your product arrives cracked/damaged during transit or does not match the model ordered, we provide a 100% Free Replacement or Full Refund.
• Mandatory Requirement: Please record a clear unboxing/inspection video and share photos of the damaged item alongside the shipping label on WhatsApp at +91-8000418450 within 24-48 hours of delivery.

2. Size/Model Exchange:
• Please check outer/inner dimensions carefully before ordering. Return requests due to incorrect size selection by the buyer will attract actual two-way courier charges.

3. Partial COD (Cash on Delivery) Orders:
• The nominal advance booking amount paid to confirm Partial COD orders is non-refundable if the customer refuses to accept the shipment at the time of doorstep delivery.

4. Refund Processing:
• Approved refunds are processed within 3 to 5 business days back to the original payment method (UPI / Bank Account / Card).